Googling for answers, I discovered there were a number of lawsuits on several Sony SXRD TVs. Sony settled the lawsuits but the deadline to file a claim for compensation from Sony was June 30, 2009. WHAT? How come I only found out now? It turns out that the problem will only show up after the TV is turned on for a certain number of hours. Since I don't watch TV very often, it took three years for the problem to show up. But the deadline had passed! I was really mad because I spent almost $4,000 on the 50" HDTV.
After a sleepless night, I calmly called Sony the next morning and explained the greenish tint problem and they immediately recognised the problem and offered me a $925 coupon to be used on the sonystyle.com web site. While not a fantastic deal considering the amount of money I paid for my bad TV, it is nevertheless some compensation on Sony's part for acknowledging the problem. They could have said "tough luck"; the warranty and claim dealine were over.
At the time the offer was made, it looked like a decent deal as Sony was heavily slashing prices on their 2009 HDTV models so they can be replaced with the new 2010 models. I took the offer and mailed to SONY my TV serial sticker. As I waited for my coupon to be processed and emailed to me I watched in disbelieve as the discounted models dwindled to "out-of-stock" status. The only options left were models I was not interested in and the 2010 models which made the coupon not attractive. To make matters worst, I found out other people with similar problems were offered either a free Sony KDL-46EX500 or the Sony Bravia 1080P HDTV KDL-55EX500 for $225 + tax and free shipping. I called Sony again and told them about my lousy offer. Long story short, I was able to get the new offer. Wow. What a deal. A brand new 55EX500 costs $1,900 so it's a no brainer to pay the $225 for a new TV. And I looked like a champ with my wife. I should get my new TV in about a week's time.
55" BRAVIA EX500
WAIT! That's not the end of the story. This morning I receivded an email with a $925 coupon to be used on the the sonystyle.com web site. Looks like they forgot to cancel my $925 coupon. Hmmm. What should I buy now? A Sony Playstation 3 or another big screen TV for my toilet? I can shit and watch TV at the same time.



